Buying from nGROUP:
An Easier Way to Solve Labor Management Headaches
By Ryan Cates
Let’s be honest: purchasing a B2B service just isn’t fun. For one thing, there’s almost zero chance of receiving any sort of instant gratification. Hiring a general contractor, for example, doesn’t give the same buzz that comes with picking up a new TV from the local big-box store. The contractor will simply take longer to produce the end product, forcing you to wait to see the fruits of your purchase.
By the same token, working with a B2B service provider is never as easy as most of your other buying decisions. You can’t hire janitorial services for multiple distribution centers by simply clicking “Buy Now”. There’s a lengthy, often-tedious process involved with that kind of purchase. By the time you finally sign on the dotted line, your enthusiasm is typically waning. .
It’s no surprise, then, that business leaders keep answering surveys by wishing for a more B2C-like experience when working with B2B providers. It’s disappointing, though, that those wishes are still far from reality in so many cases.
As a provider of labor management and recruiting services, nGROUP knows all about the B2B relationship. For 20 years, we’ve been working with distributors, retailers, wholesalers, 3PLs, fresh food manufacturers, tier 1 automotive, and more.
We’ve seen how other B2B service providers operate, and we’ve listened to our clients when they complain about those other B2B providers.
Our process may not be as simple as “Buy Now”, but we’ve dedicated years of effort to making it as practical, effective, and easy as possible. To do that, we’ve boiled it down into a 3-step journey:
- Introduction – Either in person or virtually, nGROUP experts will listen for the key obstacles you’re facing, walk you through our model, and discuss how it can benefit your operation in the short and long-term
- Exploration & Analysis – Our teams will spend time at your site(s), evaluating and defining the available opportunities.
- Savings Guarantee – We’ll deliver a proposal for services that are custom-designed to fit your unique needs, showing you the minimum guaranteed savings you can expect from our partnership.
Let’s explore each of these a bit further.
Introduction: Getting to Know You
First, let’s talk. Our labor management and recruiting services are powerful and flexible, and your operation has a very specific set of requirements. Finding a match between the two is what this first step is all about.
We want to understand your business, so we’ll dive straight in to that. Together, we’ll define your key frustrations and headaches — as well as look to the future of your company’s evolution — and determine how the nGROUP model can work to save money and boost production.
Exploration & Analysis: Opportunities Ahoy!
After we’ve talked and decided to take the next step, nGROUP’s on-site work really begins. We build our partnership on getting to know the ins and outs of your facility, your team, and your processes.
During the Exploration & Analysis stage, our goal is to carefully evaluate your operations for any and every opportunity. Using that information, we’ll start to build the business case for engaging our services.
It starts with a one-day visit to your site, at absolutely no cost to you. Our experts will work side-by-side with yours, going over your organization in detail. We’ll identify some obvious areas of improvement — and some that aren’t so obvious. Determining which improvements are possible and cost-effective is crucial.
At the end of this first visit, we’ll provide feedback on what we’ve learned. At this point, the approximate magnitude of the overall opportunity should be coming into view. That will give you a more concrete idea of how nGROUP can serve. If it makes sense to keep pursuing the relationship, the Exploration phase will continue.
As we go forward, nGROUP will request hard data about your ops. Using this, we’ll establish baselines for production, per-unit costs, and critical KPIs. If that data isn’t available, not to worry. We can work with samples gathered from limited time frames to extrapolate a larger picture.
Once we’ve all come to a consensus on what these baselines look like, it’s time for our nGROUP experts to come back to your site. On this follow-up visit, we’ll dive much deeper into the heart of your production lines. Once again, this visit is at absolutely zero cost to you. nGROUP engineers will flesh out the potential areas of opportunity, put a number on their value, and begin work on an implementation strategy.
Depending on the complexity of a given operation, this deep dive can take two or three weeks. Because we’re dedicated to a straightforward, transparent process, you’ll always have an nGROUP expert nearby to help with concerns and questions.
Savings Guarantee: A Working Proposal That Forecasts Gains
With hard data, baselines projections, and detailed ops knowledge in hand, it’s time for nGROUP to deliver our working proposal.
At the end of the Exploration & Analysis phase, we’ll have a closing meeting. Here, nGROUP will present the bones of our proposed services, including preliminary pricing. Typical savings projections are in the 10-30% range. We’ll also provide a transition plan for getting everything up to speed.
Once the proposal has been refined and you’re happy with the venture, it’s time to agree, sign, and implement. Our Exploration and Savings Guarantee phase will have defined and described that implementation and transition, making it as straightforward as possible.
The Result: Taking the Headache Out of Labor Management
Every step of our process, from beginning to end, is designed to increase commitment on both sides of the table. As we get deeper into our relationship, both nGROUP and your organization will be able to envision a productive partnership.
That’s what our labor management services are: a partnership designed to take away your labor headaches and hassles. Making our process simple and powerful is just one more way we relieve stress and pressure. By uncovering potential obstacles as early as possible, we want to ensure that you’ll always get the services that make the most sense.
If labor management headaches are draining you and your operation, contact us today.
We’ll introduce ourselves, explore the opportunities, and create a working proposal that focuses on your specific needs and goals. In less time than you ever thought possible — and with less effort than you ever dreamed — you’ll finally be free from the labor management hurdles that have held you back for so long.
