Drive Increased Revenue With Fixed Cost Returns Processing
Returns are a fact of life for retailers. In fact, the average return rate for online retailers is 30%. That means that for every $100 in sales, a retailer can expect to receive $30 in returns.
While returns can be a drain on a retailer’s bottom line, they don’t have to be. By partnering with a turnkey reverse logistics provider like nGROUP, retailers can recover revenue from returned goods and improve their operational efficiency.
nGROUP’s partnership with Optoro and their state-of-the-art reverse logistics WMS has transformed the way retailers process returns. Our team of experts can handle all aspects of the returns process, from receiving and inspecting returned goods to reselling or recycling them. We also offer a variety of value-added services, such as kitting and repackaging, to help you maximize the value of your returned goods.
How nGROUP Can Help Retailers
nGROUP offers a comprehensive suite of reverse logistics services that can help retailers of all sizes reduce the costs of returns and improve their bottom line. These services include:
- Receiving and inspecting returned goods: nGROUP’s team receives and inspects all returned goods, ensuring that they are in good condition and ready for resale or recycling.
- Reselling or recycling returned goods: nGROUP then resells or recycles returned goods on behalf of retailers, in accordance with their requirements and business strategy. Bottom line: Formerly lost inventory turns into potential revenue again!
- Managing return to vendor programs: nGROUP can manage return to vendor programs on behalf of retailers.
- State-of-the-art Data analytics and reporting: nGROUP provides retailers with data analytics and reporting to help them track the performance of their reverse logistics program and identify areas for improvement.
What should you look for in a reverse logistics partner?
Don’t settle for average. At nGROUP, our reverse logistics solutions include the following key benefits so that you can maximize returns and profits and reduce hassle.
- Fixed cost pricing: You’ll know exactly what you’re paying, with no hidden fees or surprises.
- Scalable and custom-fit solutions: nGROUP can adapt services to meet the needs of your business, regardless of its size or volume of returns.
- Technology-enabled operations: nGROUP uses the latest technology to streamline the returns process and maximize efficiency.
- Asset-based: nGROUP can secure assets in markets throughout the US and provide you with a dedicated built-to-suit operation from wall to wall, or we can provide dedicated space in a multi-use facility for pilots, pop ups, and smaller operations.
- Experienced leadership: nGROUP’s team has decades of experience in reverse logistics, including working for companies like Walmart, Macy’s, Williams-Sonoma, Ace Hardware, Carparts.com, and more. When you hire nGROUP, you’re adding experience to your team so you can be confident that your returns are in good hands.
If you’re looking for a way to reduce the costs of returns and improve your operational efficiency, nGROUP is the partner for you. Contact us today to learn more about our turnkey reverse logistics options and custom built-to-suit solutions.
By partnering with nGROUP, retailers can reduce the costs of returns and improve their operational efficiency. nGROUP offers a comprehensive suite of reverse logistics services that can help retailers of all sizes maximize the value of their returned goods. Contact nGROUP today to learn more about how they can help you.