Turn Your Reverse Logistics into a Revenue Engine.

Stop treating returns as a cost center. nGROUP uses speed, technology, and
re-commerce expertise to maximize recovery value and protect your bottom line.

The Problem: The “Black Hole” of Returns

In the post-COVID retail landscape, return rates have exploded from single digits to
sustainable threats. For many retailers, the warehouse returns area is a drain on
resources—slow, expensive, and chaotic.

Traditional 3PLs and internal teams often treat returns as an afterthought. Merchandise sits,
value depreciates, and seasonal opportunities are lost. You are bleeding margin on processing
costs while losing potential revenue on the secondary market.

How We Change the Equation

Maximize Recovery Value

We don’t just accept returns; we grade, refurbish, and route them immediately to the channel that yields the highest margin, whether that’s back to stock, to a secondary marketplace, or to a liquidator.

Speed to Stock

Seasonal goods are perishable. We process returns in real-time, getting inventory back on the digital shelf while demand is still high, preventing lost sales and
markdowns.

Lower Cost Per Unit (CPU)

We attack the unit economics of returns. By optimizing the labor and workflow, we lower the physical cost of touching every item, preserving more of your margin.

Start Maximizing Your Recovery

THE nGROUP SOLUTION: SPEED, RECOVERY, & PROFIT

We don’t just process returns; we engineer a Re-commerce Strategy.

nGROUP transforms your reverse logistics from a passive “receiving” operation into an aggressive value-recovery machine. Instead of letting returned inventory pile up and lose value, we rapidly validate and reintegrate it into your active stock. This turns a traditional supply chain bottleneck into a streamlined source of renewed revenue.

We deploy proprietary technology, robotics, and incentive-based labor management to process returns faster than your internal teams thought possible.

OUTSOURCE YOUR RE-COMMERCE OPERATIONS WITH A FIXED-COST, TECH-ENABLED APPROACH.

Process returns and excess inventory with state-of-the-art technology and capture value in a circular economy.

nGROUP solutions include OptiTurn(™), the best-in-class returns platform from Optoro.

OptiTurn(™) allows you to:

  • Improve Customer Experience
  • Reduce Costs
  • Increase Top-Line Revenue
  • Drive Sustainability & Circularity
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Brand Protection & Fraud Prevention

High-value brands face high-stakes risks. From counterfeit swaps to “wardrobing,” returns fraud is rampant. nGROUP provides the rigorous inspection and authentication layer your brand requires. We ensure that what goes back into the market meets your exacting standards, protecting your brand equity from dilution.

THE nGROUP DIFFERENCE

A 15-minute call is all it takes to explore how nGROUP can support you.

We Guarantee Results

Unlike hourly vendors who profit from inefficiency, we operate on a performance basis.

Tech-Enabled

We integrate with top Reverse Logistics Systems (RLS) and deploy robotics to automate the repetitive, driving down costs.

Proven at Scale

We manage high-volume returns for top-5 retailers and global luxury brands. When volume spikes, we scale up instantly without breaking.

Calculate Your Recovery Potential

DOWNLOAD YOUR CASE STUDY

Top 5 Retailer Gets Fixed-Cost Reverse Logistics On 1M Units/Week

nGROUP provided the turn-key reverse logistics solution they needed to go from zero to hero in a matter of months.

Curious how it happened? Download the case study today.

DOWNLOAD CASE STUDY

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INTRODUCTORY CALL

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