PEOPLE, TECHNOLOGY, AND PROCESSES
DEDICATED TO YOUR SUCCESS.


nGROUP’s unique model enables you to defeat rising costs and comprehensively elevate your operations, all quickly and painlessly.

WHO WE ARE

OUR STORY


In 2001, nGroup was founded by operators David Hair and Jim Zimmerman to remove labor headaches from the supply chain. The company built an insourced model with on-site leadership, engineered standards, and fixed-cost, performance-based pricing. In 2015, Optoro selected nGroup to help stand up and manage a Nashville re-commerce facility. When a March 3, 2020 tornado destroyed the prior Mount Juliet site, the joint team stood up a new operation in roughly 10 days, proving the model’s resilience. 

Today nGroup operates large-scale reverse logistics, including a 1 million square foot facility in Franklin, Indiana where Locus AMRs lifted productivity by 229 percent and now put away close to 1 million units each month. In 2023, co-founder Jim Zimmerman became CEO. From engineering roots to accountable 3PL and re-commerce operations, the promise remains the same, cost clarity, real-time visibility, and measurable results.

nGROUP HISTORY

2001

Founded

nGroup launches as a labor management and industrial engineering consultancy, aligning cost per unit with performance and putting leaders on site.

2006

Selling Direct to Clients

Shift from partner-only work to direct client relationships, delivering fixed-cost, outcome-based programs across manufacturing and distribution.

2010

3PL Division Launched

A flagship client asks nGroup to take on facility assets, expanding from engineered labor programs to fully managed operations.

2015

Optoro Partnership

Chosen to build and run Nashville re-commerce operations, accelerating expertise in reverse logistics and high-volume returns processing.

2022

Open Indianapolis site

1 Million square foot re-commerce operation that processes over 40M units/year.

2024

ESOP

nGroup became an ESOP by creating an Employee Stock Ownership Plan that places company stock in a trust for eligible employees, making the company employee-owned.

POWER UP YOUR OPERATIONS.

nGROUP helps supply chains break the mold by giving you the tools to re-imagine
and re-engineer your workflows.


PEOPLE

  • Finding, training, and managing people is our specialty, and they are the lifeblood of our operations. 
  • We invest in training diverse workforces that serve the bottom line of your company and enhance your culture.
  • We run a performance-based culture, where our people are incentivized to go the extra mile for your company.

TECHNOLOGY

  • Our partner, Takt uses real-time data to give you the visibility you need.
  • Takt is cloud-based, making it easy to implement and share data.
  • nGROUP’s breakthrough technology enables massive savings by giving you the granular detail you need to make more informed decisions.

PROCESS

  • We are certified in designing, executing, and improving every phase of manufacturing and distribution operations.
  • Our processes and production models enable increased operational efficiency.
  • Our team is experienced in Lean Six Sigma and production engineering.

YOUR MODEL FOR GROWTH.

Built and refined over twenty years, based on engineering standards, committed to technological improvement, and powered by decades of knowledge, our unique labor management model enables manufacturing and distribution supply chains to do more at lower costs, period.


nGROUP SUPPORTS ALL OF THESE OPERATIONS, AND MORE.

nGROUP specializes in distribution and light manufacturing functions such as:


  • Assembly
  • Kitting
  • Replenishment
  • Cross-Dock
  • Lumping
  • Rework
  • Display Build
  • Packaging
  • Shipping
  • Fresh-Cut Fruit
  • Pick/Pack
  • Sorting
  • GOH
  • Prepared Meals
  • Ticketing/Tagging
  • Inspection
  • Receiving
  • Value-Added Services

THE nGROUP DIFFERENCE

A 15-minute call is all it takes to explore how nGROUP can support you.


We Guarantee Results

Unlike hourly vendors who profit from inefficiency, we operate on a performance basis.

Tech-Enabled

We integrate with top Reverse Logistics Systems (RLS) and deploy robotics to automate the repetitive, driving down costs.

Proven at Scale

We manage high-volume returns for top-5 retailers and global luxury brands. When volume spikes, we scale up instantly without breaking.

Calculate Your Recovery Potential

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